Good to know.

We want you to feel like home at the Hotel Alpenstolz right from the start.
In our information booklet you will find the most important information about the hotel in advance.
If you have any further questions, please do not hesitate to contact us.

Dinner (half board))
We expect you for dinner between 19:00 & 20:00.
If you have not booked dinner with us, you are welcome to book
our menu at any time for an extra charge of € 29.00 per person.

Bar
Our Pfiff-Bar is open for you daily from 17:00 – 01:00.

Check-In
15:00

Check Out
10:30 (We ask that the rooms are vacated by 11:00 a.m.)

Breakfast
The breakfast buffet is available from 07:30 to 10:00 (on request from 07:00).

Luggage service
We are happy to help you with your luggage.
We can store your luggage for you at any time if you still have something to do.

Liability
No liability can be accepted for valuables that are
not deposited in the room or hotel safe at reception.

Dogs
Dogs are allowed. However, out of consideration for other guests,
we ask you not to take your dog into the dining room.
We take the liberty of charging € 15.00 per day for four-legged friends.

Children
Discounts:
In parents’ room up to the age of 4: free
In parents’ room 5 – 8 years: 60% discount
In parents’ room 9 – 14 years: 40% discount

Local tax
The prices are per person and day excl. local tax € 2,80 per person/day.
(From November 2024 the local tax will be € 4.80 per person/day).

Sauna
Open daily from 15:30 to 20:00.
You can use the infrared cabin and the solarium at any time.

Ski room
The ski room is located behind the hotel at the car park
directly to the right at the entrance to the multi-storey car park.

Cancellation policy
Cancellation conditions according to the Austrian Hotel Contract Conditions (ÖHVB)

Up to 3 months before arrival: NO cancellation fees
3 months to 1 month before arrival: 40% cancellation fee
4 weeks to 1 week before arrival: 70% cancellation fee
During the last week: 90% cancellation fee

W-LAN
Free W-LAN free of charge and without registration.